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return policy

At Enchanted Tresses we are committed to providing you the best! This not only goes for our products but our process as well. If you received your order and want to make a change please email us at:

enchantedtresseshair@gmail.com. When shipping back your item please include your order number and the details of the exchange.Your exchange can be sent to:

Enchanted Tresses

P.O. Box 1044

Owings Mills, MD, 21117

Store credit is available within 5 days after order has been received. Please note we only offer store credit for orders that have been processed and shipped. In order to receive credit for your exchange the hair must be in the same condition as when you received it. For more information please email us!

shipping

Your order will be processed and shipped within 72 hours of payment. Our standard shipping will take 5- 7 business days to deliver on the East Coast and 7-10 days on the West Coast. We require a signature confirmation to ensure your order arrives at the correct destination. No shipping on weekends and Holidays.

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